If you have moved to south east Melbourne and are changing cosmetic clinics, bring the records you already have, a simple date line, previous aftercare, any reactions or unresolved concerns, and the former clinic’s contact details. Mark remembered details as uncertain and request missing records. Your new practitioner can then establish a fresh baseline with you instead of automatically continuing an old plan.
A new clinic can begin with a clearer story
You do not need to reconstruct every appointment before meeting someone new. Start with what you already have, write down what you remember and leave uncertain details clearly marked. That is enough to make the first conversation more useful.
Bring the former clinic and practitioner’s details, appointment dates, areas discussed, original records, aftercare, reactions and any question that still feels unresolved. Corey can listen to that history and establish a fresh baseline with you at the Oakleigh clinic.
This page is specifically about moving your care history after relocating. If you are comparing clinics more generally, use the Melbourne clinic choice guide.
Build your transfer packet in six parts
| Bring this | Add what you know | Leave clear when uncertain |
|---|---|---|
| Provider trail | Clinic name, practitioner name and contact details | Who assessed you or provided the care |
| Date line | Consultation, procedure and review dates | Use an approximate month or year if needed |
| Your concern | The area discussed and what mattered to you | Keep your recollection separate from a diagnosis |
| Original records | Procedure notes, relevant images and aftercare if supplied | Do not guess a product, amount or technique |
| Your experience | Expected settling, unexpected symptoms, contacts and reviews | Describe what you noticed in your own words |
| Open questions | What still concerns you and what you want clarified | Note any symptom or follow up that remains unresolved |
Keep provider documents in their original form and add your own notes separately. A paper folder or secure digital folder is fine.
Keep records and recollections easy to tell apart
A clinic note, invoice, dated email, aftercare sheet or original photograph has a source and date. Your recollection is useful too, as long as it stays labelled. Writing “late 2024, exact date unknown” is more helpful than filling a gap with a confident guess.
Do not copy an online description into the packet or assume that care involving the same area was identical. Where a provider record exists, bring or request the original. Corey can use your memory to ask better questions while keeping facts and estimates distinct.
You can ask for your Victorian health records
The Victorian Health Complaints Commissioner says you can ask to view or receive a copy of your health information, or ask for it to be sent to another health service provider. Identify yourself, describe the records you want and say whether you want a copy, summary or inspection.
For a Victorian private organisation, the Commissioner states that access should be provided without unreasonable delay and allows up to 45 days. Fees can apply within regulated limits. Public sector records and providers outside Victoria follow different pathways, so check the authority that applies to the former provider.
What to include in your request
Use plain details rather than a legal essay. Name the dates or date range, the clinic location, the type of records sought and where they should be sent. Ask for consultation notes, procedure records, relevant images, aftercare instructions, contact notes and follow up records that relate to your care.
Include the identity information the provider reasonably requests. If you want records sent directly to a new clinic, confirm that clinic and the secure delivery method first. Do not email sensitive records to an address you have not verified.
If the former clinic closed or was interstate
Start with the former clinic website, email, invoice or booking confirmation to identify the record holder. The Victorian Commissioner notes that a provider moving premises or closing must publish information about what will happen to records and how people can access them.
If the record holder is outside Victoria, use the privacy or health records authority for that state or territory. The OAIC also explains that people can request access to health information and that a former provider may transfer it directly to a new provider. Keep a dated copy of each request and response.
Some missing details deserve more time
Tell the new practitioner when a recent date is unknown, a previous reaction was serious, pain or swelling is unresolved, a record is unclear, or aftercare is still underway. These gaps can affect timing, follow up and what should happen next.
Corey may suggest retrieving records, contacting the former provider, seeking medical assessment or simply waiting. That pause is part of establishing safe continuity, not a failure to help.
What to expect at your first Oakleigh visit
You will meet directly with Corey for a calm, private conversation about your previous care, what you notice now and what would help you feel settled with a new clinic.
Corey reviews your current health context, history and goals, then explains whether more information, waiting or a separate treatment discussion is appropriate. Same-day care is not automatic.
Ask how the new clinic will look after continuity
| Ask the clinic | A useful answer should reveal | Reason to pause |
|---|---|---|
| Who will assess me? | A named practitioner whose registration can be checked | Vague team language or no verifiable assessor |
| What records do you need? | Which missing facts could change timing or suitability | A willingness to guess or ignore recent care |
| How is a fresh baseline recorded? | Current observations, history and consent are documented | The old plan is copied without reassessment |
| How does review work? | Contact, follow up and escalation pathways are explained | No clear person to contact after care |
| Can the answer be no? | Waiting, referral and no procedure are real outcomes | Every consultation assumes a procedure must follow |
Plan the Oakleigh visit and the return journey
Core Aesthetics consults at 12A Atherton Road, Oakleigh VIC 3166. South east Melbourne is too large to treat as one travel zone, so check the journey from your actual home, workplace or caring route. A practical first visit is not enough if returning for review would be unrealistic.
Oakleigh may suit some people rebuilding their care network and not others. Compare practitioner accountability and review access alongside distance, hours and transport. The clinic address does not define your goals or make a procedure suitable.
Continuity does not mean copying the old plan
No. A previous plan records an earlier decision made in an earlier context. Health, anatomy, skin, timing, expectations and tolerance for change may be different now. The new practitioner also carries responsibility for the decision made today.
Continuity means understanding the history. It does not mean repeating it. The outcome may be a similar direction, a different discussion, more records, waiting, referral or no treatment.
When to pause a routine clinic transfer
A transfer packet reduces uncertainty but does not make an option safe or suitable. A personal consultation still needs to cover likely and serious risks, alternatives, limits, follow up and what would require urgent care. Depending on the option, risks may include bruising, swelling, discomfort, infection, asymmetry, an unwanted appearance or functional change.
New severe or worsening pain, visual change, breathing difficulty, collapse, rapidly spreading redness, fever, unusual skin colour or rapid deterioration should not wait for a routine transfer consultation. Seek urgent medical care or call triple zero for severe or life threatening symptoms.
Keep private clinical details in the consultation
The public page does not list, compare or promote prescription products. Keep any original product record inside your private transfer packet and show it to the assessing practitioner. Do not post the record publicly or use it to select a medicine yourself.
TGA guidance updated on 18 June 2026 explains when advertising a health service can also advertise therapeutic goods. The clinic uses public information to explain the decision process, not to influence a prescription medicine choice.
Three useful steps before booking
Start the record request, write the one page date line and list unresolved questions. Then verify the proposed practitioner and decide whether you can attend both the first appointment and a possible review. The current consultation fee is on the pricing page.
A booking reserves assessment time. It does not promise same day care or require you to proceed.
Official sources behind this guide
Victorian record access statements were checked against the Health Complaints Commissioner. National privacy context was checked against the OAIC. Transferability, record detail and cosmetic procedure responsibilities were checked against current Ahpra guidance. The public advertising boundary was checked against current TGA guidance.
This page was reviewed on 18 July 2026 by Corey Anderson RN.
Verify the person and destination before sending records
Match Corey Anderson, registered nurse, Ahpra registration NMW0001047575, and the Oakleigh clinic details. Use the Core Aesthetics verification page and Ahpra public register before sending records or booking.
Bring your history, then begin with a fresh conversation
Meet Corey in Oakleigh to organise what is known, clarify what is missing and decide on a comfortable next step.
Is this for you?
Consider booking a consultation if
- You moved and need to organise previous cosmetic care records
- You want a new practitioner to establish a fresh baseline
- You are willing to label uncertain dates or details instead of guessing
- You can plan both an Oakleigh consultation and possible review
This may not be for you if
- You need urgent medical assessment for a new or worsening symptom
- You want a previous plan repeated without reassessment
- You want website information to determine personal suitability
- You want to send sensitive records through an unverified channel
Suitability is confirmed at consultation. This list is general guidance, not a substitute for clinical assessment.
Frequently asked questions
What is a cosmetic care transfer packet?
It is a labelled folder containing the provider trail, dates, areas discussed, original clinical records, aftercare, reactions and open questions. It separates documents from memory so a new practitioner can see what is known and uncertain.
Can I ask a Victorian private clinic for my health records?
The Victorian Health Complaints Commissioner says you can ask to view or receive a copy of your health information and can ask for it to be sent to another provider. Identify yourself, describe the records and state the form of access you want.
How long can a private record access request take in Victoria?
The Victorian Health Complaints Commissioner says the organisation should respond without unreasonable delay and has a maximum of 45 days for an access request. Different processes apply to public sector records.
What if I cannot remember the exact date or product?
Write the approximate period and label it as memory. Attach invoices, emails, photographs or aftercare sheets, then request the formal record. Do not guess a product, amount, date or technique to complete the packet.
Should a new clinic continue my previous plan?
Not automatically. The new practitioner should review current health, anatomy, skin, timing, expectations, records and follow up access. A responsible outcome can be a different plan, more information, waiting, referral or no treatment.
Can I send records directly to Core Aesthetics?
Contact the clinic first and verify the secure delivery method before sending sensitive health information. Do not use an unverified email address or send more information than is relevant to the consultation.
Does booking mean care will happen on the first visit?
No. Booking reserves assessment time. Missing records, recent care, unresolved symptoms, timing or suitability may make information gathering, waiting, referral or no treatment more appropriate.
How do I verify Corey Anderson RN?
Use the Core Aesthetics verification page and the Ahpra public register. Match Corey Anderson RN, registration NMW0001047575, with the Oakleigh clinic details before booking or sending records.
Clinical references
- Ahpra guidelines for registered health practitioners who perform non surgical cosmetic procedures
- Ahpra guidelines for advertising higher risk non surgical cosmetic procedures
- Ahpra public register of practitioners
- TGA advertising health services involving therapeutic goods
- TGA advertising a health service