Privacy, consent and patient information

How Core Aesthetics Handles Your Information

A plain-language summary of health information, Square booking, optional analytics, consent choices, access, correction and privacy complaints.

Quick summary

Core Aesthetics uses personal and health information to respond to enquiries, manage appointments, provide consultation, keep clinical records, communicate about care and meet legal or professional obligations. Optional website analytics are blocked unless you expressly allow them. Booking-form contents and patient information are not sent to advertising platforms.

What Does This Policy Cover?

Core Aesthetics collects and uses personal and health information to respond to enquiries, manage appointments, provide consultation, keep clinical records, communicate about care and meet legal or professional obligations. Health information is sensitive information and is handled separately from public marketing.

This policy applies to the Core Aesthetics website, clinic communications and records under the clinic’s control. Separate services such as Square, Google, Microsoft, Ahrefs and MailerLite also operate under their own privacy terms.

What Information May Be Collected And Why?

ContextInformation may includePurpose
Essential website operationSecurity logs, IP address, browser and device informationDeliver, secure and troubleshoot the website
Optional website analyticsOnline identifiers, approximate location, device and browser information, pages viewed and interaction dataUnderstand aggregate website use and improve the site, only after express consent
Enquiry or appointmentName, contact details, availability and appointment informationRespond and administer appointments
Consultation and careRelevant health history, medicines, allergies, symptoms, previous care, consent and clinical recordsAssessment, safety, records and follow up
Mailing listEmail address and consent recordSend general clinic updates when you choose to subscribe

Your Analytics Choice

We use Google Tag Manager to control optional analytics services. Google Analytics, Microsoft Clarity and Ahrefs Web Analytics are blocked unless you select Allow Analytics in Privacy Choices. If allowed, they may receive online identifiers, device and browser information, approximate location, pages viewed and interaction data so we can understand aggregate website use and improve the site.

Selecting Use Essential Only keeps optional analytics blocked. You can reopen Privacy Choices at any time and change your decision. Changing from allowed to essential-only stops future optional analytics after the page reloads.

These services are configured not to collect form contents, appointment details or health information. Core Aesthetics does not use Meta Pixel or Meta Conversions API, enhanced conversions, retargeting based on patient activity or patient/customer-list uploads for these campaigns.

Square Appointment Booking

Square provides the external appointment-booking service. When you follow a booking link, you leave the Core Aesthetics website. Square collects the information you choose to enter to administer your appointment under Square’s privacy terms.

Core Aesthetics does not configure its website analytics or advertising tools to receive Square booking-form contents or patient information. Please do not enter clinical information unless the Square form specifically asks for it and explains why it is needed.

Website And Communication Providers

Provider or functionWhen usedInformation and controlRetention and location
Website hosting, WordPress, LiteSpeed and CloudflareEssentialTechnical and security data needed to deliver and protect the siteProvider and clinic security settings apply; processing may occur outside Australia
Google Tag Manager and Google AnalyticsOptional, after Allow AnalyticsOnline identifiers, device, approximate location, page and interaction data; no form or booking contentsRetention follows the clinic’s configured Google settings and Google terms; processing may occur outside Australia
Microsoft ClarityOptional, after Allow AnalyticsDevice, page and interaction data; sensitive form and appointment contents are not configured for collectionRetention follows the clinic’s configured Microsoft settings and Microsoft terms; processing may occur outside Australia
Ahrefs Web AnalyticsOptional, after Allow AnalyticsWebsite-use and page interaction data for aggregate performance reportingRetention follows the clinic’s configured Ahrefs settings and Ahrefs terms; processing may occur outside Australia
SquareWhen you choose to bookInformation you enter to administer the appointmentSquare terms and applicable clinic record obligations apply; processing may occur outside Australia
MailerLiteWhen you choose to open and submit the mailing-list formEmail address and subscription consentKept until unsubscribe or another lawful retention requirement applies; processing may occur outside Australia

Corey Anderson RN and a privacy adviser approved this public disclosure on 31 August 2026, as reported by the clinic owner. Provider settings and privacy terms can change independently, so the clinic rechecks them before a campaign or material service change.

How Clinical Information Is Used, Shared And Stored

Clinical information is used for assessment, records, consent, care, follow up and legal or professional obligations. It is not used as a public testimonial or uploaded to advertising platforms.

Information may be shared with your consent, where reasonably expected and directly related to care, or where law or a professional obligation requires it. Access is limited according to role and need.

Access, Correction And Privacy Complaints

You may ask about access to personal information, correction of inaccurate details, communication preferences or a privacy concern. Identity may need to be verified before records are discussed or changed.

If a concern cannot be resolved directly, the Office of the Australian Information Commissioner provides privacy guidance and complaint information.

Official Privacy Guidance

Privacy Questions

Does Core Aesthetics collect health information?

Consultation and care may require relevant health information such as medical history, medicines, allergies, symptoms, previous care and consent details so Corey Anderson RN can assess risks and safe next steps.

Do optional analytics run before I consent?

Can I use the website with essential technology only?

Yes. Select Use Essential Only. The website and external Square booking link remain available while optional analytics stay blocked.

Can I change my analytics choice?

Yes. Open Privacy Choices from the persistent control and choose again. The page reloads so the new setting applies to future website activity.

Does Core Aesthetics send appointment or patient information to advertising platforms?

No. Core Aesthetics does not configure its website analytics or advertising tools to receive Square booking-form contents or patient information and does not use Meta Pixel, Meta Conversions API, enhanced conversions or patient-list uploads for these campaigns.

What happens when I continue to Square?

You leave the Core Aesthetics website and Square collects the information you choose to enter to administer the appointment under its privacy terms.

Are clinical photographs used for advertising automatically?

No. Clinical-record consent is separate from advertising consent. Public use requires a separate, informed decision and is not required to ask about consultation.

Can I ask to access or correct my information?

Yes. Contact Core Aesthetics. Identity may need to be verified before records are discussed or changed.

Who do I contact about a privacy concern?

Email support@coreaesthetics.com.au, call 0491 706 705 or write to Core Aesthetics, 12A Atherton Road, Oakleigh VIC 3166.

Is this policy legal advice?

Is this for you?

Consider booking a consultation if

  • Patients who want to understand how Core Aesthetics handles personal or health information
  • Readers checking the clinic photo and records boundary
  • People who want a correction or privacy contact route

This may not be for you if

  • Personal legal advice
  • Urgent medical triage
  • Public treatment recommendations

Suitability is confirmed at consultation. This list is general guidance, not a substitute for clinical assessment.

Clinical references

  1. OAIC tracking pixels and privacy obligations
  2. OAIC guide to health privacy
  3. OAIC consent to handling personal information

Clinically reviewed by Corey Anderson RN, Ahpra NMW0001047575 · Reviewed 5 September 2026 · TGA and Ahpra guidance is regularly reviewed in preparing this website.

Start With A Conversation

Start With What You Want To Understand

Tell Corey what you have noticed, what matters to you and what you want to understand. The appointment can be used for questions and planning only.

Come with questions. Leave with context.