Yes. You can ask Core Aesthetics about language support before booking a cosmetic consultation. Tell the clinic your preferred language and whether written information, a credentialed interpreter, a support person or more time may help. Corey Anderson RN will still speak with you directly and check that the discussion is clear enough for you to make your own informed decision.
You can ask for a clearer way to talk
You do not need perfect English to begin a conversation with Core Aesthetics. Before booking, tell the clinic which language you prefer and what usually helps you understand health information. The clinic can then discuss what is practical before an appointment is arranged.
Some people are comfortable speaking English but want extra time for unfamiliar words. Others prefer written information, a credentialed interpreter or a trusted person beside them. The useful support is the one that helps you speak for yourself, ask questions and understand the answer.
This page owns language planning for the consultation. If your main question is whether a partner, friend, relative or carer may attend, read bringing a support person to your consultation.
Choose the support that fits the conversation
Bring questions and translated notes
Useful for names, dates, medicines, previous care and the questions you do not want to forget.
Ask whether someone can join you
A trusted adult can help you feel comfortable and take notes, while your own voice stays central.
Ask about a credentialed interpreter
This may be important when risk, alternatives, costs, aftercare or consent would be difficult to discuss clearly in English.
Tell the clinic what would help before you arrive
Use the contact page to share your preferred language and ask what support can be arranged. If you want an interpreter, say whether telephone, video or in-person support would work for you. The clinic can confirm what is available, whether there is a cost and whether more appointment time is needed before you book.
You can also mention if reading English is harder than speaking it, if you would like key information in writing, or if a particular interpreter gender would help you feel comfortable. Do not send detailed health information through a general contact form. Keep the first message practical.
If the available arrangement is not clear enough for a safe, unhurried conversation, another appointment format or date may be the better choice.
Clear consent needs more than a quick yes
The Ahpra cosmetic procedure guidelines require a verbal consent discussion, written information in plain language and practical steps to provide information in a language the person understands.
Corey may explain a point again, ask you to describe it in your own words or pause the decision. That is not a test of your English. It is a way to check that the concern, alternatives, material risks, costs, aftercare and next steps are genuinely clear.
Your voice stays at the centre
Corey speaks to you, not only to the interpreter or support person. You can ask for a slower explanation, a pause, private time or a different way of describing something. You can also say that you do not understand or do not want to decide that day.
A support person and an interpreter have different roles. A trusted person may help with comfort and notes, but Victorian guidance recommends a credentialed interpreter rather than a friend or relative for complex health information. The Victorian Government language services guide explains the difference, including confidentiality and impartiality.
Children should not interpret a cosmetic consultation. If another adult attends, Corey may still ask to speak with you privately so he can confirm that the questions and decision are your own.
Bring a short, useful set of notes
Write what matters most
Bring the questions you want answered, in the language that is easiest for you to read.
List medicines and allergies
Include supplements, relevant conditions and any recent changes that Corey should know about.
Bring dates and records
Names, dates, areas discussed and available records are more useful than trying to translate from memory.
Confirm who is joining
Check the interpreter or support arrangement with the clinic before the appointment.
More time can be the right next step
If a key point remains unclear, the consultation can pause. You may need a credentialed interpreter, different written information, a private conversation or another appointment. A questions-only visit can still be useful.
Booking does not commit you to care. Any clinical option is discussed only after individual assessment, and same-day care is not automatic. You can take more time, seek another opinion or decide not to proceed.
What to expect at your visit
You will meet directly with Corey in the private Oakleigh clinic, with time to explain your concern and ask for a different wording whenever you need it.
Corey listens, assesses and explains the available pathways in plain language. The appointment may lead to more information, another support arrangement, waiting, referral, a later clinical discussion or no treatment.
Start with the support that helps you speak freely
Once the language support details are clear, meet Corey for a comfortable conversation centred on your questions and decisions.
Is this for you?
Consider booking a consultation if
- Adults who want a consultation to feel clearer when English is not the first language
- Patients who may need written questions, an interpreter, private time or a support person
- People open to slowing down, review later or no treatment if understanding is incomplete
This may not be for you if
- People expecting language support to replace informed consent
- People who want another person to make the decision for them
- People seeking legal advice from a cosmetic page
- People who are not adult patients
Suitability is confirmed at consultation. This list is general guidance, not a substitute for clinical assessment.
Frequently asked questions
Can I still book if English is not my first language?
Yes. Adults can still book a consultation, but understanding must be clear enough for discussion of risks, alternatives, costs, timing, aftercare and consent. If communication is not clear enough, the safer next step may be more support, a later review or no treatment.
Should I bring an interpreter?
An interpreter can be useful when language could affect consent, risk, alternatives or aftercare understanding. A support person may help with note-taking, but support is not always the same as independent interpreting.
Can I bring a support person as well?
Yes, if that helps you feel calmer and clearer. Corey may still want private time with you so he can confirm that the concern, questions and consent are your own.
Can a translation app help during consultation?
A translation app may help with simple practical wording or written reminders, but it may not be enough for nuanced risk, consent or aftercare discussion. If there is doubt, the consultation can slow down or be rescheduled.
What should I prepare before the appointment?
Bring written questions, a list of medicines and supplements, previous treatment dates, allergy details, translated notes if helpful and any records you want Corey to review. Preparation should make the conversation clearer, not rushed.
What if I do not understand a risk or consent form?
Say so immediately. A risk, alternative, cost or aftercare instruction that is not understood is a reason to pause and clarify. Consent should be informed, voluntary and clear enough to support a real decision.
Could the consultation be used for questions only?
Yes. A consultation can be used to understand the concern, clarify language support, verify the clinic and decide whether more time or a different support arrangement is needed before any treatment discussion.
Can same day treatment still be discussed?
Sometimes, but only if assessment, communication, consent and timing are all clear enough. Booking starts the consultation, and waiting is often the safer option if understanding feels incomplete.
What if I feel rushed or embarrassed about asking for help?
Tell Corey if you can. Feeling rushed, confused or pressured is a consent issue, not a small inconvenience. A careful clinic should make it easier to slow the conversation down.
Is this page personal medical advice or legal advice?
No. This page is general information for adults preparing for consultation. It is not personal medical advice, legal advice or confirmation that treatment is suitable. Individual advice requires clinical assessment.
Clinical references
- People from culturally and linguistically diverse backgrounds
- How to find the right health professional
- Consent to the handling of personal information
- Guide to health privacy: introduction and key concepts
- Taking photos of patients
- Ahpra guidelines for registered health practitioners who perform non-surgical cosmetic procedures
- Ahpra guidelines for advertising higher risk non-surgical cosmetic procedures
- Ahpra public register of practitioners
- TGA advertising health services and cosmetic injections FAQ
- TGA advertising health services that involve therapeutic goods
- Understanding language services