Before you book
Booking and appointment FAQs
The initial consultation is at no charge, carries no obligation and generally takes about 30 minutes. Here are the practical details for booking and attending.
What does the initial consultation cost and how long is it?
The initial consultation is provided at no charge and without obligation. It generally takes about 30 minutes. You are welcome to use the appointment to ask questions and get information, even if you do not plan to proceed with treatment.
For details about how later treatment costs are discussed, see consultation and treatment costs.
How do I book an appointment?
Use online booking to check appointment availability and choose a time. Appointments are preferred but not mandatory; booking ahead helps you plan your visit. For a practical question, call 0491 706 705, send a WhatsApp message or use the contact page.
Which payment methods do you accept?
We accept American Express, Mastercard, Visa and cash. There are no payment surcharges. The initial consultation is at no charge; if treatment is suitable, its costs are explained and agreed before you decide whether to proceed. See consultation and treatment costs.
Can I cancel without a fee?
Cancellation is free with at least 24 hours’ notice before your appointment. To cancel or ask about a later change, call 0491 706 705 or message the clinic on WhatsApp. For changes with less notice, contact us to discuss your appointment.
When is the review, and does it cost anything?
A review is offered two weeks after treatment and is free to attend. Fees apply only if additional treatment is required and agreed; attending the review does not commit you to further treatment. If you are concerned before then, do not wait for the review. Read our patient-safety and urgent-care guidance.
What should I bring to the consultation?
Bring any questions you want answered and relevant information about your health, current medicines or supplements, allergies, and previous treatment or care. If you have records or know approximate dates, those details may help the discussion. You do not need to prepare a treatment request; describe what you have noticed in your own words.
Where can I park, and how do I find the entrance?
The clinic is inside BeautyTHEQUE at 12A Atherton Road, Oakleigh VIC 3166. The entrance is directly on Atherton Road, with one step into the store. There is street parking out the front and a large car park across the road; check local signs for restrictions and charges.
Please contact us before travelling if you need to discuss access. Open the clinic in Google Maps or read planning your visit.
Who provides consultations?
Consultations are with Corey Anderson RN. You can read Corey’s practitioner profile and use the clinic’s verification information.
Can treatment be arranged on the same day?
In most cases, treatment can be arranged at the end of your consultation, provided it is suitable for you, required clinical arrangements are in place, informed consent is given and costs are agreed. An information-only consultation is welcome, and booking does not require you to proceed.
Where can I read about a specific concern?
Browse the consultation directory for concern-specific information. For practical appointment questions not covered here, contact the clinic.