Informed consent is a documented conversation that confirms the patient understands what is being proposed, what the alternatives are, what the risks are, what the expected outcome looks like, and what the cost and review structure involves. Consent is renewed at each treatment appointment because consent is specific to the planned intervention. It is not a one-off form.
Why Consent Is a Conversation, Not a Form
Consent for a Schedule 4 medicine procedure cannot be reduced to a signature on a form. The legal and clinical requirement is that the patient demonstrates understanding of what is being proposed, the realistic outcomes, the known risks, and the alternatives, including the alternative of no treatment.
Understanding cannot be inferred from a signature. It can only be established through conversation, with the patient given the opportunity to ask questions, to consider, and to decline. The form documents that the conversation occurred. The conversation itself is the consent.
This distinction matters because it changes how patients should expect the consultation to feel. A practitioner who hands you a form to sign without discussing what is on it has not obtained valid informed consent. A practitioner who walks you through the procedure, the alternatives, the risks, and the review structure, with time for your questions, is operating within the regulatory standard.
What the Conversation Covers
The informed consent conversation typically covers several specific dimensions:
The specific product being administered. This includes the class (anti-wrinkle, dermal filler, hyaluronidase) and brand-specific information including the product name, the dose, and the relevant safety profile.
The anatomical area being treated. This includes the depth of placement, the technique, and the relationship to surrounding structures (vasculature, nerves, other muscles or volumes).
The expected outcome. This includes the timeline of effect, the typical settling pattern, the realistic appearance, and what ‘good’ looks like for the specific area.
The known risks. This includes general risks (bruising, swelling, mild asymmetry), product-specific risks (allergic reactions to particular products, granuloma risk, vascular events), and patient-specific risks (medications affecting bleeding, recent illness, anatomical variants).
The alternatives. This includes other injectable approaches, non-injectable approaches, and the alternative of no treatment.
The cost and review structure. This includes the fee for the treatment, included reviews, and any subsequent costs.
The consent record documents that each of these has been discussed.
Why Consent is Renewed at Each Appointment
Consent is specific to the planned intervention. A patient who has consented to anti-wrinkle treatment of the forehead at a previous appointment has not, by virtue of that, consented to anti-wrinkle treatment of the masseter at a future appointment. They have not consented to dermal filler. They have not even consented to a different dose of forehead anti-wrinkle treatment.
This is why consent is renewed at each treatment appointment. The consent conversation discusses the specific treatment planned for that visit. New factors that have emerged since the previous appointment (medication changes, recent illness, pregnancy possibility) are surfaced and integrated into the consent.
For patients, this means the consent conversation may take longer than they expect, even at follow-up visits. The depth supports the autonomy. A patient who feels rushed through consent has not had the conversation; they have had the form.
What Counts as ‘Informed’
The legal and clinical standard for ‘informed’ consent is that the information disclosed is what a reasonable patient in the same circumstances would want to know to make a decision. This is not a fixed list. It varies with the patient’s specific situation, the procedure, and the relevant clinical context.
For cosmetic injectable treatment, the disclosure typically includes the items listed above (product, area, outcome, risks, alternatives, cost). The disclosure also responds to the patient’s specific questions, concerns, and information needs. A patient who asks about a specific risk receives the practitioner’s information on that risk; a patient who does not ask about a specific risk still receives the standard disclosure.
What counts as ‘informed’ also depends on the patient’s capacity to understand. Where a patient has cognitive limitations, language barriers, or other factors affecting understanding, the consent process must accommodate. This may involve translation, additional time, or in some cases the involvement of a substitute decision-maker.
The Cooling-Off Period and Why It Matters for Consent
AHPRA September 2025 guidance for non-surgical cosmetic procedures introduced a mandatory cooling-off period between consultation and treatment for new patients. The cooling-off period is a consent mechanism.
The purpose is to separate the consultation conversation (where information is provided and the treatment plan is discussed) from the treatment itself (where the planned intervention is delivered). The separation protects against the implicit pressure that exists when the patient is already in the treatment chair and the next step is the procedure.
During the cooling-off period, the patient has the opportunity to: reflect on the conversation, raise additional questions, consider alternatives, seek a second opinion if they wish, and decide whether to proceed without immediate social pressure to do so.
For patients, this means the first appointment with a new practitioner is not the treatment appointment. It is the consultation. The treatment is scheduled at a subsequent visit. This is regulatory requirement, not preference.
When Consent Cannot Be Given
Some patients cannot give valid consent for cosmetic injectable treatment, regardless of their stated preference. Categories include:
Under-18 patients. AHPRA September 2025 guidelines specifically prohibit elective cosmetic injectable treatment for under-18 patients. This is a regulatory hard rule, not a clinical judgement to be weighed.
Pregnant or breastfeeding patients. Elective cosmetic injectable treatment is contraindicated during pregnancy and breastfeeding due to insufficient safety data. Consent cannot proceed regardless of the patient’s preference.
Patients without capacity to consent. This includes severe cognitive impairment, intoxication at the time of consultation, or other factors that prevent the patient from understanding what is being proposed.
Patients whose consent appears to be coerced. Where the consent appears to be driven by a third party rather than the patient’s own decision, the practitioner cannot proceed.
In each of these cases, the appropriate response is to defer or decline treatment, explain the reasoning, and document the decision.
Withdrawing Consent
A patient who has consented to a treatment can withdraw that consent at any time before the treatment is delivered. This includes during the appointment itself, mid-procedure if the patient changes their mind, or after the appointment is booked but before it occurs.
Withdrawal of consent is documented in the clinical record. There is no obligation on the patient to continue once consent is withdrawn. Where the withdrawal occurs mid-procedure, the practitioner stops, addresses any immediate clinical concerns (such as managing partially placed product), and documents the withdrawal.
Withdrawal is not a failure of the consultation. It is part of how autonomy is preserved. A patient who withdraws consent is exercising the right that the consent framework exists to protect.
Consent and Photography
Clinical photography is part of the standard treatment record. Photographs are taken before treatment for documentation and for comparison at the review appointment.
Consent for clinical photography is part of the broader consent process. Patients should be informed: that photographs will be taken, where the photographs will be stored, who will have access to them, and how the photographs will and will not be used.
Photographs are stored in the clinical record. They are used for clinical purposes only. They are not used in marketing because TGA Therapeutic Goods Advertising Code prohibits before-and-after imagery of identifiable patients in cosmetic injectable advertising.
A patient who does not consent to clinical photography can decline. The treatment can still proceed. The clinical record will be less complete, which has implications for continuity at subsequent appointments, but the patient’s preference is respected.
Consent and Costs
The cost discussion is part of informed consent. The patient should understand: the fee for the planned treatment, what is and is not included in the fee (such as included reviews), the fee for any subsequent treatment, and the overall cost trajectory if the planned treatment is part of a multi-session plan.
Costs are discussed transparently before treatment is delivered. There is no obligation on the patient to commit to a multi-session plan; consent is for the specific treatment being delivered at that appointment, not for future appointments.
For patients, this means the cost conversation should happen before any treatment is administered. A treatment that proceeds without explicit cost agreement is non-compliant with the consent standard.
Documentation Requirements
The consent process produces specific documentation in the clinical record:
A written consent record signed by the patient at each treatment, indicating that the conversation occurred and the specific treatment was agreed.
A clinical note from the practitioner summarising the consent conversation, including any specific questions raised and how they were addressed.
The specific product information, dose, technique, and area for the planned treatment.
Any photographs taken with the patient’s consent.
This documentation supports continuity of care across appointments and provides the audit trail required by AHPRA. It also supports the patient’s own records if they need to refer back to a previous treatment for any reason.
How Patients Can Engage With the Consent Process
Useful patient engagement with consent includes: arriving at the consultation having thought about the specific concerns and goals, asking questions when something is not clear, raising any factors (medications, conditions, life events) that might affect treatment, requesting time to consider before committing if the decision feels rushed, and being willing to defer treatment if the consultation reveals concerns.
The consent conversation works best when the patient is an active participant. A patient who only listens, signs, and proceeds is not getting the value of the consent framework. A patient who engages, asks, considers, and sometimes declines is using the framework as it is intended.
For patients new to cosmetic injectable treatment, the consent process can feel longer or more involved than they expected. This is intentional. The conservative practice approach treats consent as a clinical tool, not an administrative formality.
How This Operates at Core Aesthetics
Informed consent at Core Aesthetics is a structured conversation conducted by Corey Anderson, AHPRA registered nurse, NMW0001047575, at every treatment appointment. The first appointment is a consultation under AHPRA September 2025 guidance, with treatment scheduled at a subsequent appointment after the cooling-off period.
The consent conversation at each treatment appointment covers the items listed on this page: product, area, outcome, risks, alternatives, cost. The conversation is documented in the clinical record. Photographs are taken with consent and stored as part of the clinical record.
Where the consent conversation reveals factors that affect the planned treatment (new medications, recent illness, pregnancy possibility, body-image concerns, expectations beyond what is realistic), the appropriate response is to defer or modify the treatment. This is part of conservative practice and is the expected outcome of a meaningful consent process, not an exception to it.
Is this for you?
Consider booking a consultation if
- Patients new to cosmetic injectable treatment and wanting to understand the consent process before their first consultation
- Patients curious about why consent feels different in a regulated medical setting compared to a typical cosmetic service
- Patients comparing clinics and assessing how consent is handled as part of that decision
- Patients who have had treatment elsewhere and want to understand whether their consent experience was within standard practice
This may not be for you if
- Anyone under 18 years of age
- Patients seeking legal advice about a consent dispute, this requires legal not clinical input
- Patients seeking specific advice about an individual consent decision, this requires individual consultation
- Patients seeking to bypass the consent process, the process exists for patient autonomy and safety reasons
- Patients seeking same-day treatment without prior consultation
Suitability is confirmed at consultation. This list is general guidance, not a substitute for clinical assessment.
Frequently asked questions
How long does the consent conversation usually take?
It varies with the procedure and the patient’s specific situation. For a returning patient with a familiar treatment, it may be 5 to 10 minutes. For a new patient or a new procedure, it may be 20 to 30 minutes including the broader consultation. The length reflects the depth of conversation, not a fixed allocation.
Can I bring a written list of questions to the consent conversation?
Yes. A written list helps ensure all your concerns are addressed. Patients sometimes find that questions they intended to raise do not come to mind in the consultation environment. A written list supports the conversation.
What if I want to change my mind after consenting?
You can withdraw consent at any time before treatment is delivered, including during the appointment itself. Withdrawal is documented in the clinical record. There is no obligation to continue. Withdrawal is not a failure of the consultation; it is part of how autonomy is preserved.
Why do I need to consent again at every appointment if I have already consented before?
Consent is specific to the planned intervention. A treatment plan that includes new areas, new doses, or new products requires consent for those specific elements, not just the original consent. Renewal at each appointment ensures the consent reflects the actual treatment being delivered, not a generic prior agreement.
What happens if the consultation reveals I should not have treatment?
The appropriate response is to defer or decline treatment. The reasoning is documented and explained. Alternative pathways including referral to other healthcare providers may be discussed. This is a normal consultation outcome, not a failure of the appointment.
Can I take notes during the consent conversation?
Yes. Some patients find it helpful to take notes for later reference. The clinical record will also document the conversation, but your own notes are your record of what was discussed. The practitioner can repeat or clarify anything that was unclear.
What if I have language or hearing barriers?
The consent process must accommodate the patient’s understanding. This may involve translation services, additional time, written summaries, or the involvement of a support person. Where appropriate accommodation cannot be provided, the treatment should be deferred until accommodation is available. Consent that the patient cannot fully understand is not valid consent.