A second-opinion consultation is a paid assessment with a registered practitioner other than the one who performed the original treatment. The consultation reviews the current state, discusses possible correction approaches including no correction, and provides a documented clinical view that the patient can take away to inform their decision. Treatment is not delivered at the second-opinion appointment.
What a Second-Opinion Consultation Is
A second-opinion consultation is a structured clinical assessment provided by a practitioner who did not perform the original treatment. The consultation produces a documented clinical view of the current state of the work, options for correction (including no correction), and the timing and risk profile associated with each option.
It is not a treatment appointment. No correction, dissolution, or fresh filler is delivered. The output is information, not intervention. This separation is intentional. It supports the patient in making a considered decision rather than committing to correction in the same visit as the assessment.
The consultation has a clinical fee, charged separately from any subsequent treatment. The fee reflects the time, documentation, and expertise involved in producing a useful second opinion. Patients use the documented opinion to compare with the original practitioner’s view, to seek additional opinions, or to plan correction with the same practitioner.
When a Second Opinion is Appropriate
Common reasons patients seek a second opinion include: dissatisfaction with the visible result, asymmetry that has not resolved with time, palpable lumps or unusual texture, migration that the patient has noticed, an outcome that does not match what was discussed at the original consultation, or general uncertainty about whether the treatment was appropriate for their anatomy.
A second opinion is also appropriate when the original practitioner has recommended further treatment that the patient is uncertain about. In this case, the second opinion provides an independent view that can confirm or question the recommendation.
Not every concern requires a second opinion. Mild settling that is still in progress, post-treatment swelling or bruising that has not yet resolved, and aesthetic preferences that emerge during the normal review period may be better addressed with the original practitioner first. The second opinion is for situations where the patient genuinely needs an independent assessment.
What the Consultation Covers
The second-opinion consultation begins with documentation of the original treatment, where available. The patient is asked to provide: the date and approximate volume of original treatment, the practitioner’s name and clinic if known, any product information that was provided at the time, photographs from before and after the original treatment, and any clinical notes or receipts.
Where this information is not available, the consultation is based on the current clinical examination alone. This is a less complete picture but still produces a useful assessment.
The practitioner conducts a structured anatomical examination including palpation, photographic documentation, and comparison against the patient’s underlying facial structure. The findings are documented in the clinical record. The patient receives a verbal summary at the end of the consultation.
Possible Correction Approaches Discussed
The second opinion typically discusses several possible pathways:
No correction: leaving the work to settle naturally over time, accepting the current state, and reviewing in 6 to 12 months. This is appropriate when the work is structurally sound but not what the patient expected, when the issue is likely to settle further, or when correction itself carries more risk than the current state.
Dissolution: using hyaluronidase to break down the original filler. This is appropriate when the work is poorly placed, the volume is inappropriate, or migration has occurred. Dissolution timeline is documented elsewhere.
Replacement: dissolving the existing work and re-treating with a different approach, depth, or product. This is a staged process across multiple appointments.
Fresh treatment without dissolution: in some cases, additional treatment can correct asymmetry or refine outcome without first dissolving the existing work. This is more likely when the original work is partially appropriate but incomplete.
Referral: where the situation requires expertise beyond the practitioner’s scope, referral to another practitioner or specialist may be appropriate.
What the Consultation Does Not Provide
The second-opinion consultation does not provide a guarantee of any specific outcome from correction. It does not commit the patient to treatment with the second-opinion practitioner. It does not provide legal or regulatory advice about complaints or disputes with the original practitioner.
Where the patient is considering a complaint or regulatory action against the original practitioner, the second-opinion consultation can document the current clinical state but does not function as a witness statement or expert report. Patients seeking that level of documentation should ask whether such a report is available, and the fee structure for it is separate.
The consultation also does not require the patient to disclose the original practitioner’s identity. Some patients prefer not to name them. The clinical assessment proceeds either way.
Timing the Second Opinion
The appropriate timing depends on the clinical question. For concerns about the immediate post-treatment result, the original practitioner’s 2-week review is the first step, not a second opinion.
For concerns about settled work that has been in place for at least 4 to 6 weeks, a second opinion is reasonable. For migration concerns, the second opinion can be sought at any point once migration has been observed and is stable enough to assess.
For patients considering dissolution, the second opinion before dissolution is more useful than the second opinion after dissolution, because the pre-dissolution state can be assessed directly. After dissolution, the original work is no longer visible and the assessment is based on memory and photographs.
Costs and Documentation
The second-opinion consultation has a fee that reflects the time and expertise involved. The fee is paid at the time of the appointment and does not credit toward any subsequent treatment. This separation is intentional.
The documentation produced includes: the consultation findings, the clinical assessment of the current state, the options discussed, and the practitioner’s recommended pathway with reasoning. This is provided to the patient in the clinical record.
Where the patient subsequently wishes to proceed with treatment at the second-opinion clinic, the consultation findings inform the treatment plan. Where the patient prefers to take the documented opinion to a third practitioner or back to the original practitioner, that is the patient’s prerogative.
How to Prepare for the Consultation
Patients can prepare by gathering: photographs from before and after the original treatment, any clinical notes or receipts, the date and details of the original treatment, the name of the original practitioner and clinic if known, and a written list of specific concerns.
A written list of concerns is particularly useful. In the consultation environment, patients sometimes find it harder to articulate concerns than they expected. A written list ensures all concerns are addressed.
Where photographs are not available, the consultation can still proceed but the assessment is based on the current state alone. This is a more limited assessment but still useful.
What to Expect During the Examination
The clinical examination involves visual assessment, palpation of the treated areas, comparison against the underlying facial structure, and photographic documentation. The examination takes 10 to 20 minutes depending on the complexity of the original work.
The palpation may identify lumps, ridges, or unusual texture that are not visible. This information contributes to the clinical assessment. Some patients find palpation uncomfortable, particularly when the treated area is tender. The practitioner adjusts the examination based on the patient’s comfort.
Photography is taken with the patient’s consent and stored in the clinical record. The photographs are typically standardised: front-on, profile, three-quarter views, and any specific angles that show the concern. The photographs are used for comparison if the patient subsequently has correction treatment.
After the Consultation
After the consultation, the patient leaves with the documented findings, the discussed options, and time to consider. There is no expectation of immediate decision. Many patients book a follow-up appointment to discuss the options after they have had time to consider, or to confirm a treatment plan if they have decided to proceed.
Where the patient is seeking multiple second opinions, the documentation from one consultation can be useful in the next. Practitioners conducting their own assessment do not rely on another practitioner’s documentation, but the comparison of multiple opinions can clarify where there is consensus and where there is disagreement.
The patient is not obligated to return for treatment. Many patients use the second opinion to inform a discussion with their original practitioner about how to proceed.
When the Recommendation is to Do Nothing
In some second-opinion consultations, the recommendation is to leave the work alone. This may be because: the work is structurally appropriate and the patient’s concern is more about adjustment to a new appearance than about clinical defect, the work is settling and the issue is likely to resolve naturally, the proposed correction would carry more risk than the current state, or the patient’s expectations from correction are not realistic.
This is a legitimate clinical recommendation. It is documented like any other consultation finding. The patient may disagree and seek further opinions. The practitioner does not deliver correction that is not clinically indicated.
When this is the recommendation, the consultation includes discussion of: realistic expectations from leaving the work alone, what review interval is appropriate, what symptoms or changes would warrant a re-consultation, and what the alternative pathways look like if the patient prefers a different approach.
How This Operates at Core Aesthetics
Second-opinion consultations at Core Aesthetics are conducted by Corey Anderson, AHPRA registered nurse, NMW0001047575. The fee structure is explained at the time of booking. The consultation is structured exactly as described on this page: assessment, documentation, options discussed, no treatment delivered at the same appointment.
For patients who subsequently elect to have correction at Core Aesthetics, the treatment is scheduled at a separate appointment after the cooling-off period required by AHPRA September 2025 guidance. For patients who elect to take the documented opinion elsewhere, the records can be released to the patient on request.
The consultation is conducted in the same calm, structured environment as any clinical appointment at Core Aesthetics. There is time for questions. There is no pressure to commit. The output is information that supports the patient’s decision.
Is this for you?
Consider booking a consultation if
- Patients unhappy with filler work performed elsewhere who want an independent clinical view
- Patients considering correction or dissolution and wanting to understand the options before committing
- Patients whose original practitioner has recommended further treatment that they are uncertain about
- Patients seeking documented clinical assessment to inform a complaint or referral process
This may not be for you if
- Anyone under 18 years of age
- Patients in the immediate post-treatment window (less than 2 weeks since original treatment), the original practitioner’s review is the first step
- Patients seeking same-day correction without prior consultation
- Patients seeking legal or regulatory advice, this requires legal not clinical input
- Patients seeking guarantees of correction outcome, no clinical procedure is risk-free
Suitability is confirmed at consultation. This list is general guidance, not a substitute for clinical assessment.
Frequently asked questions
Does Core Aesthetics provide a second opinion if I have had filler elsewhere?
Yes. The consultation is the same structure regardless of where the original treatment was performed. The consultation fee is charged separately from any subsequent treatment, and the documented opinion is provided in the clinical record.
Do I need to disclose who did my original treatment?
No. Some patients prefer not to name the original practitioner, and the clinical assessment proceeds either way. Where photographs and clinical notes from the original treatment are available, they support a more complete assessment, but the consultation can also be based on current clinical examination alone.
Will a second opinion conflict with my original practitioner’s view?
Sometimes. Different practitioners may reach different conclusions based on the same clinical evidence. The documented second opinion provides the patient with information to consider, including where there is disagreement with the original recommendation. The patient decides how to proceed.
Can a second opinion be used in a complaint or legal matter?
The clinical documentation can be requested by the patient and used as part of broader records. The consultation itself is not structured as a witness statement or expert report. Patients pursuing formal complaints or regulatory action should seek specific legal advice about the documentation they need.
How much does a second-opinion consultation cost?
The fee is discussed at the time of booking and is consistent with the time and expertise involved. The fee is paid at the appointment and does not credit toward any subsequent treatment. This separation supports the consultation being genuine information rather than a sales process.
If I decide to have correction, can it be done at the same appointment?
No. AHPRA September 2025 guidance requires a cooling-off period between consultation and treatment for new patients. The second-opinion consultation is the assessment. Any correction is scheduled at a separate appointment. This separation supports informed decision-making.
What if the second opinion recommends doing nothing?
This is a legitimate clinical finding. It may be because the work is structurally appropriate, the issue is likely to settle, or correction itself would carry more risk than the current state. The recommendation is documented. The patient may disagree and seek further opinions. The practitioner does not deliver correction that is not clinically indicated.